Surveys
Comprehensive Planning Survey
North Carolina Department of Transportation Survey
Customer Service Assessment
The N.C. Department of Transportation has launched the department’s third annual customer survey. The purpose of the survey is to gauge how the department is performing in its effort to provide great customer service. Randomly selected citizens will receive a paper copy in the mail in the coming week, but citizens can also participate online. The survey takes about 15 minutes to complete and the link is mobile-friendly. Participation can help NCDOT identify ways to make North Carolina transportation services safer, more efficient and customer focused.
The N.C. General Assembly requires the survey and the results will be used as the basis for measuring our performance in the area of customer service across the department.
Survey responses must be received by March 31. The results will be available to the public on NCDOT.gov later in the summer.
Michael Holland
Building Inspector (828) 387-4236
mholland@townofbeechmountain.com
Preston Yates
Town Planner and Zoning Official
(828) 387-2761