NC Department of Transportation Survey

North Carolina Department of Transportation
Survey

Customer Service Assessment

The N.C. Department of Transportation has launched the department’s third annual customer survey.  The purpose of the survey is to gauge how the department is performing in its effort to provide great customer service. Randomly selected citizens will receive a paper copy in the mail in the coming week, but citizens can also participate online. The survey takes about 15 minutes to complete and the link is mobile-friendly. Participation can help NCDOT identify ways to make North Carolina transportation services safer, more efficient and customer focused.

The N.C. General Assembly requires the survey and the results will be used as the basis for measuring our performance in the area of customer service across the department.

Survey responses must be received by March 31. The results will be available to the public on NCDOT.gov later in the summer.

 

Address

403 beech Mountain Pkwy
Beech Mountain, NC 28604

Town Manager

Robert Pudney
manager@townofbeechmountain
828-387-4236

Finance Officer

Steven Smith
ssmith@townofbeechmountain.com
828-387-4236

HR/Town Clerk

Tamara Mercer
clerk@townofbeechmountain.com
828-387-4236